Last updated: 12 June 2026
1. Acceptance of terms
By accessing or using WhatChat (the "Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
2. Description of service
WhatChat is an AI-powered conversational assistant, delivered through WhatsApp, that provides general wellness information and informational assessments based on the answers you provide.
3. Not medical advice
WhatChat does not provide medical advice, diagnosis, or treatment. The information it provides is for general informational purposes only and is not a substitute for professional medical care. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you read from the Service. In an emergency, contact your local emergency services immediately.
4. Eligibility
You must be at least 18 years old to use the Service. By using WhatChat, you represent that you meet this requirement.
5. Acceptable use
- Do not use the Service for any unlawful or harmful purpose.
- Do not attempt to disrupt, abuse, or reverse-engineer the Service.
- Do not impersonate others or submit false information.
- Do not rely on the Service for emergencies or critical decisions.
6. User content
You retain ownership of the information you share. By using the Service, you grant us permission to process your messages and details as needed to operate the Service, as described in our Privacy Policy.
7. Intellectual property
The Service, including its software, content, and branding, is owned by WhatChat and protected by applicable laws. You may not copy, modify, or distribute it without permission.
8. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that any information it provides is accurate or complete.
9. Limitation of liability
To the fullest extent permitted by law, WhatChat and its operators shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, the Service.
10. Changes to these terms
We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
11. Contact us
Questions about these Terms? Email abhishek.singh@thoughtwin.com or visit our Contact page.