Last updated: 12 June 2026
1. Introduction
This Privacy Policy explains how Astro Vaidhya ("we", "us", "our") collects, uses, and safeguards your information when you interact with our AI-guided homeopathic wellness assistant on WhatsApp and visit this website. By using Astro Vaidhya, you agree to the practices described here.
2. Information we collect
- Contact information: your WhatsApp phone number, and the name you choose to share.
- Profile details you provide: such as age, gender, and other details you volunteer during a conversation.
- Messages and media: the text, answers, and any photos you send to the assistant.
- Usage data: basic technical and interaction logs used to operate and improve the service.
3. How we use your information
- To provide and personalise your wellness conversation.
- To generate informational assessments based on your answers.
- To maintain, secure, and improve the service.
- To respond to your support and privacy requests.
4. Third-party services
To deliver the service, we share the minimum necessary data with trusted providers, including the WhatsApp Business Platform (Meta) for messaging, our AI processing provider, and cloud hosting and database providers for storage. These providers process data under their own terms and security commitments.
5. Data retention
We retain your information only for as long as needed to provide the service and for legitimate operational or legal purposes. You may request deletion of your data at any time (see "Your rights").
6. Data security
Conversations are encrypted in transit and handled in line with India's Digital Personal Data Protection Act. We use reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, or to withdraw consent. To exercise these rights, contact us using the details below.
8. Children's privacy
Astro Vaidhya is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact us
For any privacy questions or requests, email jitshomeopathy@gmail.com or reach us via our Contact page.